RETURN AND EXCHANGE PROCEDURE
These documents include:
LAW OF THE REPUBLIC OF BELARUS dated January 9, 2002 N 90-Z "On Protection of Consumer Rights", as amended on June 13, 2018 No. 111-Z.
DECISION OF THE COUNCIL OF MINISTERS OF THE REPUBLIC OF BELARUS dated June 14, 2002 No. 778 “On measures to implement the Law of the Republic of Belarus “On Protection of Consumer Rights”, as amended on May 10, 2019 No. 287.
In accordance with the specified documents watch products of proper quality are not subject to exchange and return.
On the issue of warranty or post-warranty service of watch products purchased in the online store or in Luch branded store, you can:
If you have any questions, the managers of the online store will provide you with advice.
In accordance with paragraph 11 of Art. 20 of the Law of the Republic of Belarus dated 09.01.2002 No. 90-Z "On Protection of Consumer Rights", the consumer has the right to take part in the quality control of the goods. If you wish to take part in the quality control of the goods, please indicate your intention in the application, we will agree on the date and time.